Welcome to MVT Hosted Services!
MVT Hosted Services is packed with many advanced features that will enhance your day-to-day business activities and make your life easier. This guide is designed to help you use some of the most popular features with your new Polycom® VVX® 501 phone – right out of the box.
Note: Some of these codes may not be available to all users.
See your group admin to add features.
phone: 305-356-7041 Ext. 7041
In Idle state, your touchscreen will display your extension and the soft keys. The Home screen is displayed when you press the Home key. From here, you can initiate new calls and access your messages, directories, settings and applications.
Set up Voicemail
Retrieve Voicemail Messages
A red "message waiting" indicator light notifies you when you have a new voicemail message. If you have more than one message, the count will be displayed near the message icon.
Answer a Call
To answer a call, simply pick up the handset or press the Answer soft key, Speakerphone key or Headset key.
Place a Call
To place a call, simply pick up the handset or press the New Call soft key, Speakerphone key or Headset key. Then dial the number.
Other Ways to Place a Call
To dial a recently placed call:
To call from your Directory:
Hold and Resume a Call
Make a Three-way Call
After first call is connected:
Do Not Disturb
Transfer a Call
After the first call is connected, tap the Transfer soft key — the active call is placed on hold.